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The original item was published from 12/28/2018 10:14:00 PM to 12/31/2018 12:00:07 AM.

News Flash


Posted on: December 28, 2018

[ARCHIVED] 9-1-1 Service Restored -

The region wide 911 outage has been completely restored. We appreciate your patience.


All 9-1-1 services with the NCT 9-1-1 region are operating normally. However, NCT 9-1-1 will continue to monitor the stability of the network closely for the next several hours and we will notify you when we receive the all clear.


Collin County is advising the 9-1-1 system is down. If you have an emergency contact the Police Department or dispatch at 972-547-5350.

For updates follow the Police FB/Twitter pages at:

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