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Listed below are some resources for those in need of support after the disaster. As always, please contact the City with any questions you may have, whether through our Contact Us form (found here: Anna, TX - Official Website (annatexas.gov)) or by emailing KWinarski@annatexas.gov. Also, if there are additional local resources you think neighbors would benefit from, please share those with us.
FEMA Disaster Assistance Now Available
Apply at www.DisasterAssistance.gov or call 1-800-621-3362 (1-800-463-7585 TTY)
Both grants through the Individual and Household Assistance Program and loans through the SBA are available. SBA loans are available for both residents and businesses.
Renters and homeowners can apply for assistance if they have received damage cause by the winter storm:
Emotional Support for Disaster Survivors
The Substance Abuse and Mental Health Services Administration (SAMHSA) provides 24/7, 365-day-a-year Disaster Distress Hotline for crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call or text 1-800-985-5990 to connect with a trained crisis counselor. More information can be found here: Disaster Distress Helpline | SAMHSA
State Damage Survey
We ask any Anna neighbors affected by this week’s winter storms please participate in the State’s survey here: https://arcg.is/uOrOb. The objective is to identify damages across Texas, and to help emergency management officials gain an understanding of those damages that have occurred. This will facilitate targeted assistance to be directed to the local level and will also help the State seek federal assistance.
Texas Department of Insurance Resources
Texas Attorney General Office Resources
Normal trash and recycling services resumed Monday, February 22 on the normal schedule - i.e. Monday routes were collected on Monday, Tuesday's on Tuesday, and so on. To accommodate for overflow from last week, CARDS set up three drop off locations over the weekend for waste overflow and they have since been completely filled and removed. We appreciate our neighbors' patience as we return to normal.
On March 9, the City Council approved a utility billing credit of $15 for all neighbors in response to disruption of water services during the winter storm in February. Along with the disruption in service, neighbors were also encouraged to drip faucets in an attempt to keep water services from freezing and to protect crucial infrastructure systems. Additionally, solid waste disposal services were suspended for one week.
While there may be some varying circumstances, the $15 credit was determined based off the following:
In addition, the leak adjustment policy is still in effect and is being applied on a case-by-case methodology. Neighbors will see the credit applied in their next bill.
Dialing 211 will connect you with state and local health and human services resources and nonprofit organizations. Their purpose is to be a one-stop shop for getting people services they need. More information on 211 can be found here: https://www.211texas.org/about-2-1-1/
Collin County also has a winter storm help page with additional information, found here: Features (collincountytx.gov)