How do I report an issue with our system, such as a water leak or sewer backup?

Report an emergency water main break, clogged or overflowing sewer main, or leaking water meter or hydrant to Public Works at (972) 924-4510 or call (214) 585-7725 after normal business hours.

Show All Answers

1. How do I report an issue with our system, such as a water leak or sewer backup?
2. What if I suspect my water meter is reading incorrectly?
3. Where does Anna’s water come from?
4. Do we have watering restrictions every year, or just during a drought? What are the rules?
5. Who is responsible for my water leak?
6. If we are supposed to be conserving water, why do city employees open hydrants and allow water to run into the streets?
7. Who do I call if I suspect there is a water leak?
8. Why is the water soft?
9. What are some things I can do to conserve water?