Frequently Asked Questions

Public information can be requested and tracked online.  Visit the Public Information/Records Request page for more information. 

City Council resolutions, ordinances, agendas, and minutes can be viewed at the following link: Ordinances.

Information on the City of Anna's boards and commissions can be found on the Boards and Commissions page and on the Board Application Form. 

You can visit the Collin County Voter Registration website for a copy of your voter registration. To vote on election day, you will be required to present photo identification. You will find a list of acceptable IDs on the Collin County website as well.

The City of Anna operates under a council-manager form of government as approved by voters in 2005 through the adoption of the City Charter. The Mayor and six Council Members are elected at-large for three-year staggered terms. To learn more about City Council elections, visit the elections page. 

Visit the Collin County Elections Administration website for information and an up to date listing of officials.

Should you need a copy of a fire report or you're requesting public information, visit the PIR Portal. 

Anna Fire Rescue provides EMS/ambulance services, rescue operations, fire prevention education, inspections, hazardous material response and disaster preparedness. 

Yes, Anna Fire Rescue operates as first responders and provides complete emergency medical services (EMS).

A multi-purpose fire extinguisher is best for the home. Look for an extinguisher with a rating of at least 2A:10B:C on the label. These types of extinguishers can be used in any kind of fire commonly occurring in the home. They will often be labeled "ABC" or "All Purpose" and can be purchased in most large home-improvement or hardware stores. 

Yes, Anna Fire Rescue provides hands-on fire extinguisher training to businesses and schools.

Call 214-831-5330 or email to request a free training. 

No, Anna Fire Rescue does not provide this service. 

No, Anna Fire Rescue does not give out smoke alarms at the fire stations. Anna Fire Rescue can provide assistance with smoke alarms in specific situations. Feel free to call our Fire Administrative Office at 214-831-5330.

Refer to Safety Tips regarding Smoke Detectors. 

Expired medication can be dropped off at the medicine receptacle in the Anna Police Department lobby, located at 120 W. 7th St. 

Sharps may be disposed of by following these instructions from the Texas Commission on Environmental Quality (TCEQ), Disposing of Syringes from Households: Do's and Don'ts, GI-418.

Anna Fire does not take worn or tattered flags, but it is our understanding that a local scout troop placed a bench at the front entrance of Brookshires for flag disposal. 

Currently, Anna Fire Rescue cannot offer these services due to staffing requirements. Please contact your local Red Cross for CPR certification training. 

Yes, you can get your blood pressure checked at the fire station. Anna Fire Rescue offers this free service at all fire stations. Please know that crews may be absent from the station due to emergency calls or training activities. 

No, at this time, Anna Fire Rescue does not check or install child safety seats. 

To schedule a fire station tour, firefighter daycare/school visit, or any other type of fire and life safety presentation, email the Fire Department or call 214-831-5330.

No, Anna Fire Rescue cannot host parties of any kind at any fire station.

No, Anna Fire Rescue is a career (all-paid) fire department with no volunteer firefighter positions. 

Anna Fire Rescue cannot accept monetary donations; however, we can accept equipment donations. 

• Outdoor fireplaces/chimeneas should always be used safely with adult supervision and shall be used in accordance with the manufacturer's instructions. 
• When they are used at multi-family dwellings, the fire pit/chimenea must be located at least fifteen feet away from combustible construction. 
• When used in one and two-family dwellings, the outdoor fireplace/chimenea can be used within fifteen feet of combustible construction.
• Outdoor cooking fires shall utilize a pit or approved container that fully contains the fire. A Fireproof container, such as a barbeque pit or chimenea, must be constructed of brick, stone, metal or other fireproof material. This subsection does not permit or authorize the burning of waste material, debris, refuse or other materials not being prepared for consumption. Section 307.1.2 of the International 

Open flame cooking devices, charcoal and other similar devices used for cooking shall not be located or used on combustible balconies, decks or within 15 feet of combustible construction. These devices may be used if the balcony or deck is fire sprinklered and allowed by the apartment management. 

Send an email to the Fire Department with your request. 

A Knox Box is required for all new construction, provided with a fire protection system, and on existing construction undergoing substantial renovation that is provided with a fire protection system. The Fire Marshal may also require a Knox Box on existing construction, should it be necessary due to life-saving or fire-fighting measures or the property presents specific challenges and hazards. The size, type and location of the Knox Box are determined on a case-by-case basis, dependent upon a review of the specific building and/or occupancy. 

The City of Anna’s sales tax rate is 8.25%. The sales tax consists of the following:

The State of Texas receives 6.25% of the sales tax allocation.

The City’s General Fund allocation is 1.25% with .25% being dedicated to street projects.

The Anna Community Development receives an allocation of .75%.

The City of Anna’s 2018 property tax rate is .591288 per $100 of valuation. The rate is broken down to support the General Fund (maintenance and operations or M&O) and debt service (interest and sinking or I&S). The current rates are as follows:

M&O rate: 0.428122

I&S rate: 0.163166

The average taxable value on a home in the City of Anna for 2018 is approximately $204,258. Taxes for the average home are approximately $1,208.

Please visit our Reservations and Applications webpage. 

City parks can be used for special events! You will need to fill out the Special Event application and receive approval from the Parks Board and City Council. Give the Community Services team a call at 469-885-9428 to help guide you through the process.

The City of Anna and its EDC/CDC consider candidates for economic development incentives on a case-by-case basis. The key criteria are amount of capital investment, type of project, number of permanent jobs, wage levels and added tax value. 

Anna's current population is just over 28,000 and was recently named the fourth fastest growing city in the nation!

The city of Anna's sales tax rate 8.25% :

 State of Texas sales tax 6.25%

City Standard General Fund sales tax 1.25% 

Anna Community Development Corporation Sales Tax .75%

Anna Economic Development Corporation Sales Tax 0.0% 

About our Water

Our City water system is supplied through a combination of treated surface water from the North Texas Municipal Water District and well water from multiple wells in our community.

CGMA and GTUA

The City of Anna is a member of the Collin Grayson Municipal Alliance (CGMA). The four members of the CGMA are Anna, Melissa, Van Alstyne, and Howe. The four cities all receive treated surface water from North Texas Municipal Water District through a system managed by the Greater Texoma Utility Authority (GTUA). The GTUA manages a pump station in McKinney, Texas, a large-diameter water main from McKinney to Howe, and storage tanks in both Howe and McKinney. This infrastructure is what brings the treated surface water to the CGMA cities.

Water Treatment

The Utility Operations Division of the Public Works Department routinely monitors our drinking water for potential contaminants. All sampling, testing, and treatment of drinking water are done in accordance with the Texas Commission on Environmental Quality standards. These standards ensure that public drinking water is safe for our neighbors.

Water Service and Sewer Line warranties

The City of Anna has partnered with Service Line Warranties of America (SLWA) to offer protection for your water service and sewer lines. The coverage is 100 percent optional and not required by the city. You may receive mailed letters with information on how to enroll in the optional program. If you'd like to opt out of the SLWA communications, call 1-844-257-8795.

The presence of calcium can build up over time in water heaters, on faucet heads and showerheads. The build-up looks similar to a white/grey/light brown "scale." The scale is formed when the heat energy inside a water heater separates calcium from the water. Calcium deposits will accumulate on the heat exchangers over time and, if left unchecked, will lower your water heater's efficiency and reduce pressure in hot water lines. The issue is more pronounced in tankless water heaters, where the heating elements work at a much higher temperature to provide instant heat to the water passing through the tank. In addition, the lack of a tank means that this build-up will be more likely to impact your system if not addressed every year with proper maintenance.

The presence of calcium can build up over time in water heaters, on faucet heads and showerheads. The build-up looks similar to a white/grey/light brown "scale." The scale is formed when the heat energy inside a water heater separates calcium from the water. Calcium deposits will accumulate on the heat exchangers over time and, if left unchecked, will lower your water heater's efficiency and reduce pressure in hot water lines. The issue is more pronounced in tankless water heaters, where the heating elements work at a much higher temperature to provide instant heat to the water passing through the tank. In addition, the lack of a tank means that this build-up will be more likely to impact your system if not addressed every year with proper maintenance.

Contact the Public Works department at 972-924-4510.

For water and sewer line locates, call the Public Works dept. at 972-924-4510. For all other locates such as cable, phone, etc., call 1-800-DIG-TESS

Visit the Police Department Records webpage.

If you filed a police report, you can have an electronic copy of the public version. Complete the online request form.

There is no fee for this service unless you are a third party.

Driving records are not maintained by local agencies. They are maintained by the Texas Department of Public Safety (DPS). Obtain a certified copy of your driving record.

The City of Anna’s Comprehensive Plan is a document developed from community input and the leadership of Anna to guide decision-making for Anna’s future growth and development. The document is a guide for decision-makers – City Staff, the City’s elected and appointed leadership, Anna residents and investors in the community – regarding City policies and issues related to land use, transportation, urban design, parks and recreation and infrastructure. The Comprehensive Plan reflects the vision of what Anna residents want their community to be and how it should be achieved.

If the property is located within the City Limits of Anna Addresses are assigned by the City of Anna GIS Manager after the lot(s) have been platted. Please contact the Public Works Department 972-924-4510. If the property is located in Anna's ETJ Please contact Collin County Development Services for address assignment at 972-548-5585

The city no longer requires a garage sale permit, however, our city codes do still regulate garage sales. Please limit your garage sales to 4 per year and each individual garage sale cannot last longer than 3 days. You may put out signs, however, you need to collect the signs within 24 hrs. after the garage sale otherwise you could get a fine from our code enforcement officer.

You have three options to pay your traffic citation or warrant: 

1. Pay online (credit and debt cards accepted online) 
2. Come into our Municipal Court office during business hours located at 101 S. Powell Parkway to pay your ticket by cash, check or money order. 
3. You can also mail your payment in to: City of Anna - Municipal Court P.O. Box 776 Anna, TX 75409

To get new water service, fill out the establish water service form. 

To disconnect water service, fill out the disconnect water service form. 

There are many reasons why your bill can be higher than expected. The most common reasons are due to the number of people living in the house or a leak on the property. It is also very important that you are aware of your consumption. If you disagree or are unaware of the amount of water you are using, we suggest that you take readings on your meter to make sure that they are following in line with the readings printed on your bills. It is also important to be conservative with your water consumption. The average person uses over 50 gallons of water per day. Up to 2 gallons of water are wasted alone just by leaving the faucet running while you brush your teeth. If you brush twice daily, that equals 120 gallons per month. Now, you can multiply that by the number of people living in your home. There are many ways to conserve water, and you are helping the environment, and your wallet!

Take a minute to view and review the city's water conservation measures. 

Setup an account and view your city water consumption through our WaterSmart portal. This tool can help you detect a leak and view your usage.

You will need your account number which can be found on your first bill and the last payment amount if you have never had a bill will be 0.00. Register your account where you can sign up to receive bills through email! 

You are eligible for up to three billing extensions per year with approval. Additionally, you can request an extension up to one week before your scheduled disconnection date.

 View the Payment Arrangement Form.

You can obtain a certified copy of your Texas driving record instantly online for $12. If you prefer to mail in a request, a printable form is available on the official website for $10, though processing may take longer.

Certified List of All Accidents and Violations on Record (Type 3A): certified version of Type 3. This record is acceptable for Defensive Driving Course (DDC).

The driving safety course must be approved by the Texas Department of Licensing and Regulations (TDLR). Court personnel cannot recommend a driving safety school. The yellow pages of your local phone directory usually contain a list of state-approved driving safety schools. There are also courses available online. Find more information about Driving Safety Courses.

Any person who is charged with criminal act must decide upon and enter a plea on or before the appearance date on your citation. Here are the three pleas you may enter:

1. No Contest. This plea means that you do not contest the State’s charge filed against you. With a plea of nolo contendre you will be found guilty, but it is not an admission by you that you are guilty. With this plea, it cannot be used against you in a civil suit for damages. When you enter this plea, you should be prepared to pay your fine in person or by mail.
2. Guilty. This plea means that you are admitting that you committed the act charged, the act is against the law, and that you do not have an excuse or defense for the act. Before entering this plea, you should understand that when you enter a plea of guilty, you must pay the fine either by mail or in person.
3. Not Guilty. This plea means that you deny guilt or you have a good defense in your case and that the State will have to prove what it has charged against you. If you plead not guilty, you have the right to a trial by Judge or a Jury. It is also your decision to hire an attorney to represent you in your case if you choose to do so. You do have the right to defend yourself, but if you choose to have someone else represent you only an attorney may represent you.
   • The state has the burden of proving its case against you.
   • You also have the right to hear the State’s evidence and to require it to prove its case against you.
   • If there was a traffic accident, your plea of guilty may be used against you in a civil suit for damages incurred since you are admitting you are at fault or are the party responsible for the accident.

Pay your traffic citation or warrant: 

Apply for any of our open positions by visiting the Employment Opportunities page and selecting the option that best suits your careen needs. Applicants may request an accommodation, if needed, to complete the employment application process. Requests should be communicated to the Human Resources Department at 972-924-3325 or by writing to: 

City of Anna, Attn: Human Resources

120 W. 7th Street

Anna, TX 75409

Yes, you will need to submit an employment application for each position.

We do not accept electronic/paper resumes without an employment application. You can add a resume to an employment application if you wish to do so.

Upon receiving your application, the City of Anna will send you a confirmation email letting you know that we are processing your application. After the initial confirmation email, you can contact the Human Resources department regarding your application status. 

All current positions will be posted on the Employment Opportunities page of the city’s website. You also have the option to subscribe with an email to our job alerts for when a position is posted.

A Code Compliance Officer is a person authorized by the City Council to perform the duties prescribed in the Code of Ordinances. These duties include: routine inspections of properties located within the city limits; issue all necessary notices or orders to ensure compliance with the Code of Ordinances; shall keep official records of all business and activities of the department specified in the provisions of the Code of Ordinances.

Once a violation is discovered, a letter is sent to the property owner of record (all property owner information is researched through Collin County Appraisal District www.collincad.org). The property owner is given ten (10) days to correct the violation. If the violation is not corrected within the allotted time, a citation is sent to the property owner. The Code Compliance Officer will continue to monitor the situation and cite the property owner until the violation is corrected.

The letter should explain what the violation is, and what needs to be done to correct it. If you have any questions, or feel you have received the letter in error, please contact Code Compliance at 972-924-3325. 

The letter included with the citation will explain why the citation was sent out. Normally it means that a violation was not corrected within the allotted time given. If you receive a citation, you should correct the violation as soon as possible. At the bottom of the citation are instructions for contacting the Municipal Court. If you have any questions, you can contact Code Compliance at 972-924-3325.

To report a possible violation, you can call 972-924-3325 and speak with a Code Enforcement Officer. You may also leave a message if no one is available to answer your call. You can submit a ticket via SeeClickFix Anna. All reports of possible violations will be followed up with an inspection of the property in question.

The Code of Ordinances (Property Maintenance Codes, Zoning Ordinance, Sign Regulations, etc.) can be found on the website under City Ordinances.

You can determine the zoning of a property by looking at the zoning map (on website) Then refer to the Code of Ordinances (Article 9.04 Zoning Ordinance) for District Regulations. Additionally, you can call the Planning and Development Department or send an email to a Planner (see staff directory) if you need additional information regarding zoning.

There are no zoning districts in the ETJ. The city’s zoning authority does not extend to its ETJ. However, the city’s Subdivision Regulations do extend to the ETJ.

One of the principal functions of municipal government is to encourage citizen participation within the framework of local government operations and decision making. During a public hearing, the applicant and people in favor of or opposed to the zoning request may present their views. In addition to speaking at the public hearing, you may also send letters to the Commission and Council either directly or through the Planning and Development Office, or you may discuss the case with the Planning and Development Staff. A petition is a more formal process of registering your support for or opposition to a zoning request. A petition may influence the Planning and Zoning Commission and/or the City Council’s decision. A petition becomes a permanent part of the case and must be filed with staff. Regardless of the type of petition, there is no legal effect on the Planning and Zoning Commission’s vote. A simple majority vote recommending approval or denial of a zoning request is all that is required of the Commission. However, the Commission’s decision may be influenced by petitions of support or opposition. Petitions of support may influence final Council action, but they have no legal effect. Petitions of opposition submitted to staff, that are properly notarized and meet state and local criteria will invoke a required three-fourths vote of approval to permit a change. In order to invoke the mandatory three-fourths approval, the petition must be signed by the owners of at least 20 percent of either: 

• the total area of the land (whether platted or otherwise) included within the boundaries of the proposed change; or, 
• the total area of the land (whether platted or otherwise) outside of the boundaries of the proposed change and within 200 feet of any point of the land proposed to be changed. Only one vote per lot in support or opposition per owner is permitted. The "owner" is the owner shown on the city’s most recently approved ad valorem tax roles. For example, if John Doe appears as the owner on the tax rolls, then the signature on the petition should be John Doe. If joint ownership appears on the tax rolls, i.e., John and Mary Doe, then John Doe and/or Mary Doe should sign the petition. Additionally, the person who collected the petitioners’ signatures should sign a sworn notarized statement that he/she witnessed the petition being signed by the petitioners.

The Planning and Zoning Commission is an appointed advisory body to the City Council. The Commission normally meets: The first Monday of each month at 6:00 p.m. Municipal Complex Council Chambers 120 West 7th Street. The applicant or a representative is expected to attend the Commission hearing and typically make a short presentation supporting the request. The Planning and Zoning Commission will attempt to reach a decision recommending approval or denial of the zoning change on the night of the hearing. If more time is needed, the Planning and Zoning Commission may either continue the public hearing to a future date or table the case.

If the Commission recommends approval of a zoning change request, or an amended version of the request, the case is automatically forwarded to City Council for another public hearing. The Council's public hearing is typically held three weeks after the Planning and Zoning Commission public hearing. City Council public hearings are held during regular Council meetings. The Council meets: Second and Fourth Tuesdays at 6:00 p.m. Municipal Complex Council Chambers 120 West 7th. Street. The applicant or a representative is expected to attend the Council public hearing to make a presentation supporting the request. After the public hearing, the Council may vote on the request for approval, table the request, or deny the request.

The Subdivision Regulations (Part III-A of the Code of Ordinance) apply to all property within the corporate limits of the city of Anna as well as areas outside of the corporate limits of the city, but within the extraterritorial jurisdiction (ETJ) of the city. The subdivision or platting process can take one month to several months depending on many factors. Please call the Development Services Department at 972-924-2616 to discuss in more detail.

Start by checking with Collin County Central Appraisal District. Once on the website, click on the Property Records search option, which gives you the option to search for real property by account number, address or owner name. Once you have found the property, open the record and look beneath the owner’s name, mailing address and location, and look at the legal description. If the description includes a subdivision name as well as lot and block, it is likely that the property is platted. If the description includes information such as tracts or abstract, it is likely that the property is not platted. To view the plat or abstract map, you can also click Plat Map or Plat Map Image beneath the Maps and Forms section of the property page. Please contact the Development Services Department at 972-924-2616 to verify whether or not your property is platted.

Extraterritorial jurisdiction (ETJ) means all land situated within one mile in all directions from the corporate boundary of the city and its extensions, and which is not in conflict with the ETJ of another municipality, or with any duly executed boundary agreement with another incorporated municipality. A city’s ETJ is essentially the area outside a city’s corporate limits but within the ultimate planning area. Generally, it can be thought of as a ring around Anna which enables the city to regulate subdivision of land, however, it does not allow for zoning regulation.

Who is responsible for maintenance and repair of the sewer line to my house?

Each home’s toilets and drains lead out of the house in a sewer service or “lateral” line, which connects to a sewer main. The section of line from the house to the property line is the homeowner’s responsibility. Any back-ups or overflows coming from the sewer main line should be reported to the City immediately by calling Public Works at (972) 924-4510. If you are experiencing a sewage backup or unusual odor within your property or home, you are advised to contact a plumber. If your plumber finds that the blockage is beyond the property line, call Public Works at (972) 924-4510 or (214) 585-7725 after normal business hours.

My drains tend to get clogged, what can I do to keep them clear?

Keeping your drains clear does not have to involve chemicals or costly plumbing services. Keeping things out of the drain that do not belong there, such as grease, large food particles, and oils, will go a long way to keep your drain clean. A natural way to help prevent clogs is to pour 1 cup of baking soda down the drain, followed by ½ cup of vinegar once every 30 days. Wait 30 minutes without using the sink, then flush with hot water for 2 to 3 minutes. If clogged drains continue to be a problem despite proper drain care, call a certified plumber to clear your lines. If the plumber finds the clog is beyond your plumbing, call Public Works at (972) 924-4510 or (214) 585-7725 after normal business hours.

Can I flush items down the toilet such as oils that are not supposed to go down the sink drain?

It doesn’t matter which drain you use, they are all connected to your lateral line, which ultimately moves wastewater from your property into a main line. Using your toilet or other drains as a garbage disposal will not only clog your drain but can also create a problem that backs up your neighbors’ plumbing as well.

Report an emergency water main break, clogged or overflowing sewer main, or leaking water meter or hydrant to Public Works at (972) 924-4510 or call (214) 585-7725 after normal business hours.

Much like an automobile or other mechanical device, the meter slows down with age. While the meter may slow down and under register use, it cannot over register as its mechanical parts are not capable of speeding up or registering a significantly higher reading than actual usage. If your water bill shows a dramatic increase over the previous year’s usage, and usage patterns have not changed (i.e. new pool, increase in house members) please call Utility Billing at (972) 924-2432. You can also go to the www.annatexas.gov, click on online payments then select View my water usage.

The City of Anna gets its water from a combination of ground and surface water sources. The groundwater is provided by seven City-owned wells. The purchased surface water is from the Greater Texoma Utility Authority (GTUA) through a joint agreement with the North Texas Municipal Water District (NTMWD). 

Our outdoor watering/irrigation ordinance prohibits the watering of lawns from 10 AM to 6 PM from April 1^st through October 31^st of each year.  (Sec. 12.08.031  Lawn and Landscape Irrigation)

Locate the meter box in your yard (usually in the front, under a circular metal or rectangular plastic lid). If the leak occurs between the street and the meter box, the leak is the City’s responsibility. Please call (972) 924-4510 to report the leak or call (214) 585-7725 after normal business hours. If the leak occurs between the meter box and your faucet, the leak is the homeowner’s responsibility. In this case you should call a certified plumber as soon as possible.

Flushing dead end mains is a state mandated maintenance and water quality requirement.

If you notice what appears to be a water leak, please contact the Public Works Department at (972) 924-4510 or (214) 585-7725 after normal business hours.

Soft water is water that contains low concentrations of calcium and magnesium ions. Soft water naturally occurs where the rainfall and the drainage basins are formed of hard, impervious and calcium poor rocks.

Take a minute to view 100+ ways to conserve water and review the city's water conservation measures.

Street lights are installed by the developer of a neighborhood according to City standards outlined by ordinance. 

Generally, one street light should be installed at each street intersection and additional lights should be installed at other locations along a residential street so that they are not farther than 600 feet apart nor closer than 150 feet apart. 

It is important to note that street lights are not intended to illuminate the fronts of buildings; in fact, they are designed not to do so (by directing the lighting downward). They are also not intended to illuminate the entire roadway or sidewalk. Instead, they are intended to help motorists and pedestrians navigate a neighborhood in the dark by pointing out where the intersections (and cul-de-sacs) are and, in the case of midblock lights, drawing you along the roadway towards the next intersection. 

If you believe our neighborhood does not meet these standards, please call Public Works at (972) 924-4510 and ask to speak with the Streets Division. 

If the lights in your neighborhood do not meet City standards, the City will not install any additional lights, However, your homeowner’s association (HOA) may have additional lights installed, as long as they meet the spacing requirements outlined in City ordinance and the HOA pays for the additional lights.

The City of Anna has many county roads which are known as mutual boundary roads. 

If the damage is within a driveway the homeowner is responsible for repairs. The city will schedule and prioritize repairs all other repairs as needed. Call (972) 924-4510 to report sidewalk damage.

The City only owns and maintains trees within medians or City-owned parks. Maintenance of other trees is the responsibility of the property owner.

Street light maintenance is based on the service area.  Each subdivision is within either GCEC or Oncor service areas.

See the list below to determine which service area your neighborhood is in.

The City of Anna Maintains most GCEC streetlights.  Below is a link for GCEC light outages, which will allow you to email City staff to report the outage.  The link for Oncor will take you to the Oncor Website where you can report an outage in their service area.

GCEC: Report a street light outage

• Anna Town Square
• Avery Pointe Estates
• Camden Park
• Creekside
• East Fork Estates
• Lakeview Estates
• North Pointe Crossing 
• Oak Hollow 
• Park Place
• Pecan Grove
• Settlers Way (aka Stetson Ranch) 
• Shadowbend
• Sweetwater Crossing 
• Tara Farms 
• The Falls 
• The Villages of Hurricane Creek
• West Crossings - Phases 2-12
• Westfield 
• Willow Creek

Oncor: Report a street light outage to Oncor

• Downtown Anna
• Ferguson Parkway, south of White Street 
• Green Meadows
• Meadow Ridge 
• Slayter Creek Road
• West Crossing - Phase 1
• Wildwood
• Woods at Lindsey Place

Placement is based on availability. Players are placed on teams after registration closes by the league director. We cannot guarantee placement on a specific team regardless of request but will do our best to accommodate. Players are placed in the unassigned/draft player pool for team placement. Special requests include: 

• Play with a sibling: Players may request to play with a sibling. 
• Players may request to play up a division.
• Bring a Friend – A U4-U6 player may request to play with a friend who is registering to play soccer. 
• U8 will have an assessment and a draft based on skill level, therefore we will not take special requests for this age division.

Placement is subject to availability and other team's roster needs. Please email any special requests with the title: "Special Requests: League name (U4-U6)"

View full rules. 

All Players must have shin guards and water for all practices and games 

• Ball Size: U4 - U6 players use a FIFA size 3 ball.
• Shoes: Soccer cleats are recommend, but sneakers are also acceptable.
• Uniforms: U4 Jerseys are provided as part of the registration fees U5 and above, Uniforms are purchased by the parent / coach or through a sponsor.
• Jewelry: Jewelry cannot be worn by players during games except for medical or religious purposes – in this case they must be taped to the body. Earrings, necklaces, and bracelets must be removed. Band-Aids/tape cannot be placed over newly pierced ears during games.

Teams are formed based on age. Placement is based on availability. Players are placed on teams after registration closes by the league director. You may request to play with a coach upon registration.  

• Play with a sibling: Players may request to play with a sibling. 
• Players may request to play up a division.
• Bring a Friend – A U4-U6 player may request to play with a friend who is registering to play soccer. 
• U8 will have an assessment and a draft based on skill level, therefore we will not take special requests for this age division.

While we plan for and schedule 8 games for each team, we cannot guarantee all 8 games will be played each season. Conditions outside of our control, such as the weather, may force us to eliminate games.  

Only requests for schedule changes listed below will be honored: 

• Coaches conflict – If the head coach coaches another soccer team in Anna and they are scheduled at the same time. 
• School event – Affecting at least half your team 
• Religious event – Affecting at least half your team 

In the event of rain or severe weather, games will be rescheduled for a Sunday or weekday evening in the future. The schedules will be updated soon as possible.

Practice days, times, and locations are set by the coach of your team. Any conflicts on practices should be resolved with your coach. You must purchase shin guards and the appropriate size soccer ball prior to your child’s first practice. It is MANDATORY that shin guards be worn at all games and practices. Soccer cleats are optional; baseball cleats with a toe-cleat or metal-cleats are NOT allowed.

All players will receive participation medals at the end of the season. Your coach will distribute medals to the team at the end of the season. U8 Tournament will have trophies for 1st place. 

Based on the weather conditions, we anticipate staying in Stage 2 restrictions until at least September 15, and the restrictions could go until October 1 or beyond. 

How is this determined? 
Several authorities and factors are considered. It can be based on weather conditions, the City’s water supply and demand, and directives the City may receive from The Greater Texoma Utility Authority, North Texas Municipal Water District, Collin County, and the State of Texas.  

We are hopeful Stage 2 restrictions will protect the City from being required to enter Stage 3 restrictions, which would prohibit all outdoor water use.

Yes, hand watering of plants with a watering can is allowed any day, as long as it is not between 10 a.m. and 6 p.m.  The goal is to decrease large volume usage which occurs with sprinklers and irrigation systems.

Please call Code Compliance at 214-831-5333 or by email.

Neighbors with questions can contact the Anna Pubic Works Department at 972-924-4510, or via email at savewater@annatexas.gov.

The United States Constitution and the Texas Constitution guarantee all people, regardless of race, religion, sex, national origin, or economic status, the right to trial by an impartial jury.

As a juror, you must be fair and impartial. Your actions and decisions must be free of any bias or prejudice. Your actions and decisions are the foundation of our judicial system.

You were selected at random from a list of voter registrations and/or utility billing list from the City of Anna.

Your employer is not required to pay you while on jury duty; however, employers are prohibited by law from firing an employee for serving as a juror.

Any person charged with a criminal offense or any party to a civil case has a right to a jury trial. All parties are equal before the law and each is entitled to the same fair treatment.

Yes. The Texas Supreme Court has rules to assist you in your conduct as a Juror that will be given to you by the Judge.

Simply fill out the bottom of the summons, circle the disqualification on the back, sign it, and mail it back to the Court.

A person who fails to comply with this summons is subject to a contempt action punishable by a fine of not less than $100 nor more than $1,000 (Government Code, Section 62.0141). Additionally, a person shall be fined not less than $10 nor more than $100 if the person: (1) fails to attend court in obedience to the notice without reasonable excuse; or (2) files a false claim of exemption from jury service (Government Code, Section 62.111).

Statutory Qualifications
To serve as a Juror you must meet certain qualifications. You must:

• Be at least 18 years of age
• Be a resident of this state and of the city in which one is to serve as a juror
• Be qualified under the constitution and laws to vote in the city in which one is to serve as a juror
• Be of sound mind and good moral character
• Be able to read, write and speak English
• Not have been convicted of theft or any felony
• Not be under indictment or other legal accusation of a misdemeanor theft, felony theft or any other felony charge
• Not have served as a petit juror for six days during the preceding three months in a county court or during the preceding six months in a district court

Statutory Exemptions
You may choose to request to be excused from Jury service if:

• You are 70 years of age or older
• You have legal custody of a child or children younger than 12 years of age and service on the jury would require leaving the child or children without adequate supervision
• You are a student at a public or private high school
• You are enrolled in and attend college
• You are an officer or an employee of the senate, the house of representative, or any department, commission, board, office, or other agency in the legislative branch government
• You are the primary caretaker of a person is an invalid unable to care for himself or herself (This exemption does not apply to health care workers.); and
• You have served as a juror in the county during the 24-month period prior to the date you are required to appear for this summons. You are not required to claim an exemption. It is your choice.
• Business reasons are NOT lawful excuses.

If you fall into one of the above categories and you wish to be excused from jury service, you will need to complete and sign the bottom portion of your Jury Summons and mail or fax it promptly to the Court. If you qualify for an exemption and want to serve as a juror, you may appear for jury duty and not claim an exemption.

Jury service is very important, but the Court understands that it may cause a scheduling conflict for you. You may reschedule your jury service only one time. 

In order to reschedule, please do not call the court but rather, fill out the bottom of the jury summons and return it to the Court by mail P.O. Box 776, Anna, TX 75409 or email or submit in person at 120 W 7th St., Anna, Tx  75409. 

Please note that the Court must receive the request for reschedule FIVE (5) days before the jury trial date in writing.  Jurors who postpone their jury service will be recalled to our next jury trial, and no further resets will be granted. 

A phone call or phone message does not suffice for a reschedule. 

You may contact the Court Clerk at 972-924-3325.

Fencing Requirements

Fencing Permits

Swimming Pools and Spas Overview

Swimming Pools and Spa Permit Application

Pool Affidavit

Back Yard Safety Tips

Yes, a Permit is required. 

Roofing Requirements

Permit Example

Roofing Application- Residential

Roofing Application-Commercial

Solar Permit Application

Solar Panel Requirements

Irrigation Permit Application

Irrigation Requirements

Irrigation Completion Letter Example

The Building Department will require 5 Flash drives with plans on them along with 1 hard copy set. Please note all Contractors will need to be registered before the permit is released. 

New Commercial Submittal Process

Commercial Permit Application

Utility Agreement

Construction Guidelines

Electronic Residential Plan Review Requirements

Construction Guidelines

New Residential Permit Application

Site Drainage Acknowledgment 

Utility Agreement

Fence Permit Application

Yes, a permit is required.

Residential-Additions-and-Alterations-Application

Commercial-Additions-and-Alterations-Application

Patio Covers/Arbors and Similar Structures Guidelines

Building Pergolas Covered Patio-Deck Application

Sign Permit Application

Temporary Sign Permit Application

Certificate of Occupancy Permit Application

Building Department Fee Schedule

Miscellaneous Trade Permit

Miscellaneous Simple Permit Application

The work may be performed by the Homeowner without the use of a contractor providing the person Applying is the legal property owner, the property is the Homestead, and no one will be hired to do the work. In the event that the work is determined to be substandard by the City Inspector, or it is determined by the Building Official that you are unable to make the necessary corrections, you certify that you will employ the appropriate licensed contractor registered with the City of Anna to correct the violations and complete the work under a separate permit; and understand that failure to comply with this affidavit for the violation of any City ordinance or code could result in the issuance of citations into municipal court, suspension of the permit, the revocation of the Certificate of Occupancy for this property and/ or other legal remedies.

Homeowner's Affidavit

Benefits of Building Permits

Plan Review Process

Inspection Request

Required Documents for Inspections

Final Inspection Checklist

Your ambulance ride to the hospital may have been bumpy or uncomfortable because of the following:

• The patient cot has a thin, firm mattress that lies directly on an aluminum frame. Unfortunately, the cot must be firm for Anna crews to perform CPR on critically ill patients. 
• Crews respond to medical emergencies as quickly and safely as possible to provide timely, life-saving treatment. This requires vehicles with good road-handling characteristics. If these large and heavy vehicles had a softer, more spongy suspension, they would provide a smoother ride but they would not be safe to drive to the scene as quickly.

All Anna Fire Rescue personnel are dual-certified in fire suppression and emergency medical services. This means that Anna firefighters are capable of working on fire engines as well as ambulances. The fire engine or truck, which usually arrives first on the scene, carries all necessary equipment and medications to provide emergency medical treatment and advanced life support until the arrival of an ambulance. This ensures that emergency care is delivered to our community as quickly as possible. 

• All ambulance billing services for Anna Fire Rescue are provided by Emergicon, a third-party billing agency contracted by the City of Anna.
• To contact Emergicon, please call 1-877-602-2060 ext. 1611 or fax 1-800-608-9457.
• Medical records may be obtained by contacting Emergicon by email.
• HIPAA Privacy Practices.

All ambulance billing services for Anna Fire Rescue are provided by Emergicon, a third-party billing agency contracted by the City of Anna. To contact Emergicon, please call 1-877-602-2060 ext. 1611.